The Category Creation Playbook - Kat Wendelstadt - Shift & Thrive - Go-To-Market deep dive - Episode # 094
S&T_Kat Wendelstadt
===
[00:00:00] In today's business world, change is the only constant, and mastering transformation is the ultimate key to success. Welcome to Shift and Thrive. I'm your host, Natalie Nathanson.
Each week we'll bring you conversations with CEOs who delve into how they successfully drove critical change in their organization. This show is sponsored by Magnitude Consulting, bringing you the thinking power of a growth consult. And the getting it done, power of a full service B2B marketing agency.
Natalie Nathanson: Welcome
to another special
edition episode on Shift and Thrive as part
of our Go-to-market spotlight
series. If you're a CEO, or business leader wondering how your Go-to-market strategy needs to evolve right now to meet the realities of today's market, this episode
is for you and
I am really excited to speak with today's guest.
She is a hands-on and strategic Go-to-market leader [00:01:00] with experience spanning global enterprises and fast scaling startups. She's a former Microsoft Go-to-market lead and a three time CMO who has helped scale startups from early stage to billion dollar valuations. She's worked with numerous venture backed firms, including leading through leading investors, including Founders Fund and OpenAI SAML Altman.
She is the CMO at Electric Twin Kat Wendell Stat. Welcome to the show.
Kat Wendelstadt: Thank you so much.
Really
excited to be here.
Natalie Nathanson: Thank
you. I am looking forward to
the conversation. And You
know, one of the areas that I've had numerous discussions with
entrepreneurs lately is around category
creation. And
how much harder it
can be when you're not just
competing in an existing
category but actually trying
to create or define one.
And I think especially right now with AI really starting to reshape
so many spaces, we're gonna be
seeing a lot more of this and, You know, different forms than what we've seen before. Uh, and I know this is an area
you have a lot of experience,
so would love to start us off if you can [00:02:00] walk us through a specific example where you helped take something that didn't really exist yet and turn it into
something that customers could actually.
kind of understand and,
and eventually buy into.
Kat Wendelstadt: Of course. Um, I love this topic,
so I'm super,
uh, super
passionate
about it. So a couple of years ago I was
Working for
a firm, um, called Flawless and Flawless, uh,
provides lip syncing
services to Hollywood. And essentially the idea is that they.
Um, have a
software that you can run any movie through, and
it will translate visually,
translate the entire film into any language without sort of, um, outer sync lips. And so it's
like, looks like,
You know, Tom
Cruise is speaking Japanese and, uh, that, um, was a completely new
category, essentially generative filmmaking and, um, dialogue
editing. And
so. What we,
um, what we did is we,
we had to define what the category
was,
You have
to be extremely clear
of how
you
name it.
And there's a framework, um, [00:03:00] from a, um, a
group called, uh, the category Pirates, coincidentally, and, and
it's essentially naming, framing,
and claiming.
So those
are the three steps. So you first have to name it, what is the name?
That you, um, can
get any sort of signal on
that people
are going to be searching for.
Sometimes there's nothing. Um, but sometimes you, You know,
from customer
conversations, uh,
from uh, um,
search data, you can already start like seeing emerging
patterns about how things are being described. So
you name that category,
we named
it.
Gen AI and film and, um, we, we saw
there was a very big opportunity for this category creation because CB Insights had done a very big market map.
And in
essentially that particular corner of
the market,
there wasn't very
much. So
we knew, okay, we don't have to go up against,
um, companies
like Runway. Um, Luma, uh, uh, [00:04:00] Hagen, were doing something slightly different. And so.
We started, um, seeding those words in
PR because that, You know, as you have AI search engines,
um, becoming more and more prevalent, they pick
up, um, um,
high
intent
words
and, and high authority words from press releases, et cetera.
And, and, And so we started. Going Sort of a PR, um, a PR first route so we
could get those
words out.
And the important
thing that we did, it was we always had them in conjunction with a company name. So it was Gen AI and Film and Flawless.
And so that then
over time, started showing up when you type in what's the
best,
uh, journey AI company in in film.
And then we
still had like. Subcategories,
uh, dialogue editing, for example,
being one we always made sure, um, apply those
principles. And if you now look for that in chapter BT or any,
any
search engine, the company will show up first. So
sort
of a pr um, a PR led [00:05:00] strategy. The other thing
that we, we, um, we did, um,
again, like
going after
sort
of high
authority, um.
Um, proof of of, uh, um, what we were doing is, is submitting for awards. So part of our, um, strategy was submitting for fast company awards time best inventions. Um, And so we ended up winning a lot of industry awards. Um, as well as, as,
sort of venture backed, You know, um,
fast company and, and
those
types of
awards that again,
started describing us in those particular terms.
And, and what happens over time, if you do that correctly, the incumbent of a
category, they
end up, um, taking about 75% of the entire value of that category. And it makes sense because if
you think about it,
when
you
think electric vehicles. What's the first brand you think of? You think of Tesla, right? You don't think of,
um, I dunno, de you or, or, or something else.
And, [00:06:00] and, and when you think about, um, I dunno, take away coffee. You think about Starbucks. And so, and then you start.
So that's the first thing. You, you
start, uh, um, basically owning, owning the category. The other thing that you want to
do is create an,
um, your own language. So
Starbucks
again, they, they did this, um, they seeded venti.
and uh,
grande,
Um, their own particular, um,
their own particular language. And so that is also something that, that we did, um, with for example, like describing dialogue
editing and,
and, and those, uh, those types of things. So, so over the course of
a year
through pr,
um, led
essentially PR led initiatives and then going through, going further down, uh, um, in terms
of.
Um, reach
in terms of events, et cetera. We
started emerging,
um,
as
the kind of foremost and and
highest quality
[00:07:00] player. We then were
able to add the relevant case studies with
customers like Netflix
and Amazon Prime, et cetera, who started using our product. And then by that point and then becomes a sort of, uh, machine that starts running on its own.
Natalie Nathanson: Yeah, it sounds like you really worked through a lot of those core areas
that are like critical in
the early
stages of a category
creation. I think.
From the experience that I've seen, You know, oftentimes, uh, executives will underestimate kind of the cost and
kind of patience and
everything that it takes for category creation.
And I know, um, from research I've done previously can be
anywhere from like two times to five times plus more
capital and time intensive, uh, to work through that.
Um,
because you really are
creating conditions for creating demand, not just generating demand.
So I'm curious to hear
from you.
Like, what are you seeing as those common, uh, kind of missteps or
misunderstanding around category creation that are important for kind of founders to be thinking about?[00:08:00]
Kat Wendelstadt: I think it's important
to have
a framework that you use, um, that is
Kind of really single minded about you. You have to
kind of
pick a language
and, and stick with it
for a
while and, and see, and see what happens. Because if you constantly start changing.
people
won't know, um,
uh, how
you describe yourself
and what you
stand for, that goes as much for your, um, positioning and messaging.
So you have
to be pretty single-minded
about what it is that
you're building
and how you are describing it to other
people. And, and really you
have
to tell
people about. The future. That's why
category creation is so important. It's
like you have to distance
yourself
from that. What is, you have to take people with you on a journey of what is going to be.
That is essentially the job of a, a category creator. And then you have to create
the
language around that. And you have to stick with it because, like you say, category creation is, is not instant. It's a continuous effort. It's from the research that I've done takes at [00:09:00] least 18 months.
Um.
But oftentimes, um, much, much longer.
But you can see positive signals. So for example, at Electric Twin, um,
we're going through this
process and the category that we have picked in the name is Synthetic Audiences. Now, how do we know that we're on the right track is because we can start
seeing.
the market playing those, um, that language back to us.
So now when you
look for synthetic
audiences. Quite a lot of stuff starts showing up.
Um, and not only
from our own blog content, but from the Times, from the Guardian, from um, other media where we have been
featured. And the more
that happens, the more, um, um, you get into the psyche essentially of, of your prospects.
But it's, it's all
about language, basically.
Natalie Nathanson: Yeah. Well, I'm glad
you talked about kinda how do you,
what are those signals to know that you're
on the
right track? Because I was going to ask that. Uh, but the other [00:10:00] area is, um, kind of finding
early and first customers. Can you talk
a little bit about
what that's looked like, uh, for you either currently or, uh, in the prior example?
Kat Wendelstadt: I I'll talk about
how, how it's looking currently. So obviously that's the, um, that's a really, really,
hard
thing when you are
building a company and when you're building something
new that hasn't existed before, where you, where you're unsure of, of who's going to be exactly your ICP and, and
we have
a product that applies to.
It's an enterprise product. We
build synthetic audiences that
can be used by, um, uh, anything from government
to, uh,
um, B2C companies to even
company
internal where, where they large companies can build synthetic audience of, of their employees. It can be
any vertical.
It's the applications are, are huge, so where do you start?
And so, um,
we started with
a hypothesis. So we said, okay, we believe. [00:11:00] That, um, this product is going to be successful in, um,
You know, in in
media and entertainment. We then went and did, um, scrapes the internet
and started trying to find relevant sort of threads of, in,
um, of.
Um,
pain.
We did
some pain based research
using, um,
complexity and, and Claude and they, they basically went into and, uh, the tools basically went into, um, started pulling out Reddit threads so we could start seeing that, um, in relevant,
uh, um, subgroups like, uh,
market research, et cetera.
Questions were being asked that we could answer to. We then layered on top of that and say, okay, well that's
nice, wanting to sell to,
to media. But, but
we also
had another, um, it's not only where necessarily the pain is, but
also where, where did we have the
fastest opportunity? And so we happen to have a preexisting network
in,
in media where we
could get
quick [00:12:00] validation and basically speak to prospects because, um, you wanna get feedback as quickly as possible whether you are hitting the right, um.
Pain points with your solution.
And so, so once
we had the sort of initial hypothesis, we thought, okay, where's the quickest, um, feedback loop?
And
then we, and then we went,
uh, uh,
um, down that way. There's certain tools you can use. Uh, there's a tool called, uh, my Telescope, and it's pretty good at the beginning when you have literally.
No information. You can, you can sort of, um, type in particular search
words and, and, uh,
um, what people are
thinking about in, um, You know, uh, um, in terms of, You know, I, I market research. You can try and understand what the pains are
by using, uh, tools like
that, Reddit. Um, as I, um, as I mentioned, um, you can
build your, You know, you can
build a sort of, um.
a decent,
um,
[00:13:00] audience in, um,
You know.
Um, excuse
me. In, in chapter Bt you can sort of go like, imagine you are A, X, Y, and Z. You know,
who, who
might be sort
of interesting
prospects. That's another way to kind of validate from, um, when you have no other, um, no other data. So, so this way you start
sort of honing
in and then you can run certain experiments.
You can run a sort of full, full store test, um, put up a landing page, uh, put up a landing page by industry, start doing ads, um, that speak to specific, um, customers in. You know, media and entertainment or
in transport or in, uh,
whatever it may be with the
types of messaging. And
then you can see what has a better success rate, uh, in terms of click through,
et cetera,
and, and go that way.
But essentially what
I'm trying to say is you
can sort of, you
start with a
pain, but you can sort of reverse engineer your way back. And then once you start
getting more data,
we now have a
full.
Funnel, I
can see who, what job titles on LinkedIn respond. Uh, have the highest link,
uh, have [00:14:00] the highest
kind of engagement.
I can see the form fills on my webpage, uh, my landing page. Um, what kind of job titles are? Um.
And, and industries are
mo most interesting to, to prospect where the clusters are. And then I can look at HubSpot data
and can see, um, what job
titles and, and clusters end up closing fastest. And that way you kind of start spinning the wheel faster and faster every time.
Natalie Nathanson: Yeah. Well, I love that you've
got into
some of the specifics there because I think the, the concept and the framework for how to go about it hasn't
changed, but to the, the point
of all the different ways that you're talking about, there's so many more tools and techniques. To use out there that are more accessible.
So you
can really like, cast a wide net as far as
all those different ways to
kind of look at the audiences, test
the audiences,
uh, and then have more confidence, uh, going, going in that direction. Uh, and I wanna dive a little bit deeper into, um, kinda some of the shifts happening in Go-to-market right now.
[00:15:00] Uh, and ask you, what would you say is
a, a commonly held belief
in Go-to-market that, uh, you feel is, uh, that you disagree with?
Kat Wendelstadt: I think, uh,
AI can't do everything.
I
see my whole LinkedIn is, is full of, Ooh. I now have 57 agents and
they run my entire function. It just
cannot be true. I, I
so firmly, uh,
do not believe that this is possible, especially,
um.
When you, when you go into enterprise, at the end of the day, people still buy from people.
And if they are getting, um, You know, a whole raft of unpersonalized or
even personalized, but just lazy messages throughout a process, um, something a, I think with a sort of fully end-to-end
agent process is
still bound to break.
And
number two is there was a lot
of noise in the media about
some of these AI SDR
companies.
And just [00:16:00] how
bad they were.
You know, at the end
of the day, I think you have a much, much higher chance of converting a
high
value client if you manage to get somebody on the phone. And if you
managed
to have that human interaction, I think
AI can definitely help you
get faster, help you get smarter, help you, You know, crunch huge amount of data, but it's not
going to replace
the human, um,
yet.
Natalie Nathanson: Yeah, I
think there's, um, You know, a little bit of like the emperor has no clothes and there's so much value to be getting from AI
and, and,
marketing and sales and lots
of different
disciplines.
but there's so much discourse
happening online about all the great things it can do, um, that everyone's afraid to say, well, this
didn't work as well for me.
Right? Like, people are wondering is the problem me versus the, the technology. Um, and I see that a lot happening with, uh, like, can you have a marketing team of one?
And, You know, my, my gut is
maybe someday, uh, and You know, one with a little asterisk next to where you still need, uh, experts. But I think there's still
so [00:17:00] much,
Uh, value in the different areas of expertise coming together, even though that kind of one generalist can do, uh, more
than they could
have before. So I'm wondering like how you look at that.
Kat Wendelstadt: Yeah, I, I, I
completely agree with you. There was a, um, a thread that went viral, um, the other day about Claude running marketing with one person. And the thing that made me laugh about it is like. That's super easy because Claude has the most insane PR machinery.
Like if I have a product that sells itself with an, with an, uh, amazing PR
machinery, I don't need to do much
else. Like LinkedIn is full
of, um, people professing, uh, uh, and, and sharing every, every day about the, the, the wanders of Claude. Um, and they just have a, um, a fantastic PR
behind it. And, and
that essentially is the one thing that generated so much of this hype of the product that sells itself.
So, You know, I think all these things have to
be taken [00:18:00] with
a, um, with a pinch
of salt.
I think a, a
team of one, um,
You know, dozens, uh. Cannot do
the job, especially not from, You know, raising awareness to content production, content editing, uh, um, there's just, even if, if I automated
my entire job, there's
so much brain space, you, you still need to have the space to think.
Um, the nuance
is
not there yet in terms of, You know, I did a, made a Hagen avatar the other day. It
just wasn't that
good, You know? And so, And so I think
I'm
probably doing the job of three people, but You know, um, And so I'm much more efficient, but I'm not doing the job of 10 or 15
people.
Natalie Nathanson: Yeah. And I'm curious, how are you thinking differently about n nurturing or growing or building out your marketing department now compared to, let's say. When you were CMO like five plus years ago.
Kat Wendelstadt: Yeah, that's, um, I, I, I love [00:19:00] that question. So, five years ago I worked for a company and, um, and I had 35 people under me across sales and marketing. Now that probably would be, um, at the same stage, probably would be about 10. So it's reduced by about a third. The way I like to, um, build it out is, is I like to get freelancers in first.
Um, and then when they kind of hit the limit. Then kind of either get them, um, to convert them into a permanent employee or hire for that role permanently. The advantage of when you're starting building from scratch is a freelancer needs much less handholding. There's another emotion is involved if there's, if it doesn't work out, you can both part ways without, uh, any drama.
And they are subject matter experts at what they do. So they just come in and essentially solve the problem that you hire them for, and you can get them in really quickly. There's no, You know, massive time lag. I'm hiring somebody at the moment [00:20:00] and they have an eight week, um, um, uh, what do you call it?
Like, uh, um, before they can start an eight week, um, I forgot the word, um, period
Natalie Nathanson: A non-compete.
Kat Wendelstadt: Yeah, kind of like a non-comp compute eight, that's eight weeks. And that's, You know, um, if I hired, You know, somebody as a, as a freelancer, they can start most of the time, You know, immediately. 'cause otherwise there wouldn't be, there wouldn't be market.
So, so that's how I like to scale. And when, when we hit the limit, um, of what is possible in terms of output and have built the system, then I think about adding the next person on.
Hey, this is Natalie, your Shift and Thrive host. After chatting with lots of CEOs, one thing is crystal clear. Leveling up your company means having a killer Go-to-market strategy. That's what my crew at Magnitude Consulting does every day. If you're trying to step up your marketing game, whether it's strategizing, accelerating your pipeline, expanding into new markets, or getting into [00:21:00] AI and automation, let's talk.
No pitch, no pressure. Just good conversation. Visit shift and thrive podcast.com/natalie to schedule a time. Can't wait to connect.
Natalie Nathanson: wanted to dive in maybe a bit. Onto the kind of pragmatic day-to-day use of ai. Where are
you seeing kinda the biggest, uh, the biggest
impacts,
the biggest benefits? And if you have any specific examples of
kind of a campaign or an initiative,
that'd be great.
Kat Wendelstadt: I mean, I, this is only three months ago. We needed to do, You know, get our data into shape and start, start doing this
sort of initial reporting.
So I had, I hired a, a consultant
to do, build out a
dashboard,
pulling in
different kind of data sources.
Um, four weeks
ago, perplexity computer came out, um, with connectors to
all the data sources that
I need. So the same dashboard actually better. Um. Has been built, um, or I built it,
um, in
about five [00:22:00] minutes, um, from, You know, just by
connecting an MCP
to HubSpot and uh, and to
Google Analytics
data.
Um, and
it's, and you can interrogate it. It is just
live and you can keep adding the months and different kinds of view to it,
views to it. That's been like one absolute game changer. Everybody's talking about. Clawed. Uh, and Claude is great, but it's terrible at visualization. Um, and, and sort of building, um, branded, uh, branded assets.
Um, it's very good at,
at memory. So complexity is my sort of new go-to in terms of dashboards and, and
debrief search. And then I use a mix of the different
claw
tools, either, um, projects or cowork or code depending on, um. On the task, but basically I build skills for the different repeatable things that I need, doing mostly on content.
Um, and then it just, uh, creates the output
for me. So one
example would be, um, let's say six months ago, I would've
[00:23:00] had to interview,
um, the CEOs of the company on a repeated basis, uh,
to create content
in their voice. Um, but. Uploaded so much content that I, You know,
that kind
of frequency's gone from once a month to probably once every three months to give me new input because the tool is just constantly learning.
Um, yeah, learning and, and I can say, make me turn LinkedIn posts in their voice and it's, it's quite remarkable just how good it's.
Natalie Nathanson: Yeah. Yeah. I know when we
spoke previously, we talked a bit about
kind of
needing to
upskill kind of ourselves and shift how we're each working as, uh, kind of business leaders, marketing leaders, um, and that you've really put a concerted effort into that. Um, so
wanted to hear kinda what that process
has looked like for
you.
I imagine it's an ongoing process as it is, uh, for all of us. And
I think specifically knowing we have a lot of,
uh, CEOs and founders, uh, in the audience thinking about what kinds of, [00:24:00] uh, kind of expectations to be, to be kind of setting
with the team, thinking about
for their team as really all gonna Go-to-market leaders, uh, uh, and practitioners really need to be thinking through this.
So can you talk a little bit about your own journey with that?
Kat Wendelstadt: Sure. I, I
started leaning into ai,
uh,
quite
early on, I
would say
so. Um, uh, two years ago, pretty heavily and then, and then very heavily last year. And, and what I wanted to learn is just
how to get
more efficient at my, at
my job and start building
systems.
And so, um, there was
a
lot more noise I feel last year around the tools that are actually,
that might be
good. And so I
tried a whole lot of stuff.
I try. N eight n and m.com
and, uh, um, cursor and Sal and
like, You know, that
have slightly different use cases and applications and I,
you end up kind of going, okay, you
end up.
Getting a, a sense
of what
kind of works for [00:25:00] you and what is simple. Because some of these tools are NAN for example, as
an automation tool, I
found horribly
complicated a year
ago. Now
it's much
easier 'cause it's
sort of, they've added a copilot to
it, but you end up basically trying three and if
you kind
of can't get past the initial, um.
Uh, the initial
wall of trying, getting a decent output, then I just sort of left it by the wayside. So I ended up going with, um, with
a tool called Relay that
does the same,
the same
thing. They have pre-built templates And so you
can
see how different workflows, um, might work for you
just need to input
your data and it just runs it for you rather than having to stitch every single bit together, which is really time consuming.
Um, so I'm definitely doing less. Because I've sort of settled on what I need And so I kind of have a go-to for
content.
I have a go-to for um, um, which
is clawed. I have a go-to, um,
for,
um, making [00:26:00] assets, which is lovable.
I have a
go-to um, for, um,
automating,
which is
really I have, and then everything lives in Notion and is connected
of like one
database
and that database. Kind of runs a
lot of the sort of day-to-day sprints and
the way, You know, the operations
of the, of the team.
Natalie Nathanson: I think one of the things that's been very interesting,
uh, for me, and You know, to some degree a lesson learned over the last few years is. Uh, was initially in kind of our organization kind of change management around kind of adopting. AI using it was, uh, You know, treating everyone the same, of let's kind of, we're all in this together, let's go through it.
Um, and one of the things we learned last year, uh, was everyone's
bringing something different
to the table and the way everyone's mind operates, uh, kind of yields
different,
uh,
different strengths and
skills for, for working with
these tools. Right. And I've noticed,
and have [00:27:00] now kind of built our,
our program
structure differently as a result versus the, those
that are,
Uh, really
strong in like the systems thinking,
the passion for new
tools, the champion of
kinda new features in our existing
Tool set,
uh, workflow efficiencies of kind of day-to-day like operational work. Um, so it's been very interesting to, to pay attention to
those kinds
of like
archetypes,
uh, so to speak.
And, uh, build the program so it's playing to everyone's strengths and not kind of everyone trying to gain all the same skills in all the same places.
Kat Wendelstadt: I think that's a really good point because, um, everyone is kind of different. And I think if you are, um, depending on the organization size, there's a, there's
a certain way of doing things, right? Like if you're a hundred people, 200, 500, uh, or,
or a bigger organization, there's certain workflows and there's certain ways of doing things and processes changing
that is.
really complicated and bringing AI into that is really complicated.
The beautiful advantage [00:28:00] that I have had is,
Is I typically
focus on
building from zero, so I can just go AI first. And so I always try and do, do it as manually as possible to then kind of figure out how to not
do it
manually anymore. Um, but I can completely appreciate in a, You know, when you have different archetypes who have different priorities, it's, it's probably very difficult
to get
to common denominator of,
of how
to adopt AI and, and, and how it's going to work.
Natalie Nathanson: Right. Well, and to some degree,
I think in the past, uh, I never really thought about, You know, how we each
work individually. You didn't have to shine the spotlight on it
that we're all
seeing now, right? You hire someone with a certain skillset, they produce the outcome, but how they think about creating
that and what is their planning process and,
You know, all of that.
Um, it was kind of under the, under the hood, so to speak, and I think now
that's the part
that's kind of coming to the forefront, uh, and kind of drive some of these big differences.
Kat Wendelstadt: Yeah. Yeah.
Natalie Nathanson: So Kat, I'd love to hear a [00:29:00] little
bit more about you and your
background and, uh, I would love to hear, You know, how you got into, uh, how you got into marketing and, uh,
You know, earlier, uh, pre-care. Did you
expect that to be a field, the type of field you'd be in?
Kat Wendelstadt: Um, not at all. I got into by accident, so I studied history.
Um. And I thought I was going
to be
a historian.
Um, when I, when I
left, uh, when I left university and I was really quite, uh, it's very hard to kind of think when you something. So, um, non-specific, what do you actually do with it? And I, I
found it,
it was serendipity. I found a job ad and it said, do you like to work hard and play hard?
And I thought, that sounds like me. Um, and it was for a fantastic company, uh, called Dunhumby. They're um,
data science
company.
And I
ended up, um, working
for them in their early days. They
were a startup with maybe
50 people
There now
Probably 2000 people and a, and a sort of, um, several hundred million
dollars juggernaut. And, um, that was my en uh, entry into, [00:30:00] into the marketing world. I then ended up working for large corporates and, but then really realized that. I want to be building and part
of that sort of building
journey,
I don't wanna inherit
something that's already been done by somebody else.
And so
I, um, joined an entrepreneurship program, um, sponsored by Google
in, in Silicon
Valley.
Where I ended up, um,
building, founding a, a, um, a company
finding my co-founders and, and, and starting, um, a business. And that
business, um, is a
biotech firm, and
that is the company that, um,
has, um, as you mentioned at the beginning in the intro,
um, it's
been invested in by. Um, SAML Altman Founders Fund. Um, And so it's, um, yeah, it's a company that turned into a very successful, uh, startup and that really kind of start was the start of my startup journey.
And ever since then, um, sort of
mid-career, I,
um, pivoted completely away from the corporate life.
And
I now
only work with
[00:31:00] startups typically in the sort of one to, um,
either zero to one or in the one to 5
million.
It's
Kind of a RR uh,
um, fight.
Natalie Nathanson: I'm curious how being a founder yourself shifted your, your purview as kind of a marketer or CMO.
Kat Wendelstadt: I mean, it's, it's, um, there's a lot
of
the things that are
the same because basically my, You know, if you can't sell, you don't have a business. And, and that's what
marketing is about
and that's what being a founder is about. Because if you don't, if you can't sell, you can't hire people and you can't get an Investment obviously gave me a, um,
You know, you have a lot
more responsibility on your
shoulders and.
You know, you have to do everything from, You know,
incorporating to, um, You know, legal setup,
accounting, um, which
are elements that I enjoy less. I really like
the
marketing side. So, um, and, and sort of the, um, building out [00:32:00] that function.
Um, I think I'd probably be
a good
CEO once the company is sort of, um, established, but I
didn't enjoy the c eing from
zero to one. I must be honest.
Natalie Nathanson: Yeah,
lots, lots of,
uh, work needed in, in different areas that
are not necessarily anyone's, uh, forte.
but they need to be done and there's no one else to
do them. Those early
stages.
Uh, I'm curious, Kat, I always like to close the conversation on, on something a bit more personal and
curious, what's the best piece
of advice that you've been given that still shapes how you
operate?
Kat Wendelstadt: Um, I was
given a great piece
of advice
by, um, a former boss of mine and it's great because it's so simple.
So when I,
um,
um,
or the, or the piece of advice is,
um, figure out how
you can help people and. The, the reason why I thought it was very powerful,
I was off
to go to this entrepreneurship program and it, it was at nasa, so
all of the
people there had like incredible backgrounds, uh, PhDs [00:33:00] of, I mean, you name it.
And I was like,
why do they choose me? I've had
like full on imposter syndrome about why, You know, I had a right to be there. And he said, don't worry about it, just figure out how you can help them. And it was so powerful because everybody needs help. Nobody has all the answers. And if
you can find that angle.
You can be
incredibly, um, kind and valuable to, to a lot of people. So that's always what I've kind of stuck by throughout my career.
Natalie Nathanson: I love that. I love that. Well, it's, You
know, it feels good. It's genuine. You benefit from,
You know, the power of your network when you're looking for how to help people. And then going back to the marketing and sales side, when you're, when you have that as your, your primary
charter,
uh, it's
just the, the
right way to, uh, to, You know.
Move forward in, uh, in different Go-to-market roles. So I love that advice.
Kat Wendelstadt: At the
end of the day, you gotta help your customers, right? Help them move forward, help
them improve, help them solve a
problem. So it's kind of, yeah, it's
kind
of on a, from a team perspective and Dispersonal perspective, just a nice, [00:34:00] a
nice way to think about things.
Natalie Nathanson: Yes, yes. Wonderful, wonderful.
Well, thank you for sharing that,
And as we wrap up today's conversation, can you let our
listeners
know what's the best way to reach you?
Kat Wendelstadt: LinkedIn. So
just, uh, find my name, Kat
Vendel stat. Um, and I also have a website, but LinkedIn is probably the best way.
Natalie Nathanson: Wonderful. Well, thank you Kat. I really enjoyed this conversation and hearing, uh, your
perspectives on what it takes to, uh,
build a category, uh, from, from scratch,
uh, what your experience has been
working in AI and marketing. Um, and your perspective on, on staying relevant in, in these times. So, so many valuable takeaways for,
uh, any
CEO
thinking about how to evolve,
uh, their, their Go-to-market
and their, their team skillset right now.
Thank you.
Kat Wendelstadt: Thank you so much. Thank you for having me.
Natalie Nathanson: Thank you. My pleasure.
And thank you too to everyone who's
listening. If today's conversation sparked something for you and
I'm sure that it did,
please pass
this along to another leader. We know
these are the kinds of [00:35:00] conversations
that help all of us scale smarter, build stronger, and create more resilient Go-to-market engines.
So
thanks
again, Kat,
and this
has been
another wonderful conversation on Shift
and Thrive. I'll see you all next time.
That's a wrap for this week's episode. For show notes and more visit Shift and thrive podcast.com. A special thank you to our sponsor, magnitude Consulting, bringing you the thinking power of a growth consultancy and the getting it done Power of a full service marketing agency to help B2B companies fuel their growth.
For more information on magnitude and to get your complimentary transformation readiness assessment, visit magnitude consulting.com/. Get ready. Thank you so much for listening. We'll see you next week.
Creators and Guests
